Quality

of Care

Gwen Walford House

Personalised, Patient Centred Care

For many people, choosing a nursing rather than a residential home is straight-forward.  If you have fallen at home, for instance, or have suffered a stroke or serious heart problems, you will almost certainly need a nurse to be on hand day and night.  But your condition may not require you to be in hospital.  In fact, the hospital or your family doctor may have even recommended a nursing home as an option for you.

For some, though, the decision is less clear cut.  If you are not coping well at home or if, perhaps, your health has deteriorated recently, you are likely to need nursing care before long.  So rather than find a residential home now and then have to move again later, it may be an idea to move straight to a nursing home, so you don’t have to face any further upheaval in the future.

What is the difference between a residential and nursing home?

What usually sets nursing homes apart from residential homes is that we are legally obliged to employ significantly more staff than residential homes, including round-the-clock medical support from registered nurses. At Gwen Walford House we ensure that properly qualified nursing staff are on duty twenty-four hours a day, seven days a week.

All our care is supervised by experienced Registered General Nurses and who will be assisted by a large team of Care Assistants, chosen for their maturity and kindness.  All Care Assistants receive ‘in-service’ training and all staff are trained to a minimum of  NVQ Level 2, and many above.

What our Clients say:

“We can’t find enough words to thank you all for everything that you did for Dad. To say it is greatly appreciated is a massive understatement and we hope that you know that we appreciated every gesture.”

Mr & Mrs M

What our Clients say:

"We wanted to say a huge thank you for everything you did to take care of Mum. She always looked lovely and seemed content in her world. We couldn't have asked for more. Please pass on our thanks to the team.”

anonymous

What our Clients say:

Dear Sister Dora and all the staff. Please would you accept our thanks for all the care and attention you so warmly gave to my Mother in the last few months of her life whilst in your lovely Home and this is more.

Mr & Mrs T

What our Clients say:

"Thank you ALL at Gwen Walford for taking such good care of Dad. It was a great comfort knowing he was in such a beautiful place with such kind, caring people. We couldn't have wished for better."

Family of L

What our Clients say:

"To all the nurses and care staff that looked after Mum during her stay at Gwen Walford - Thank you for all the care and kindness you gave her, and us."

Family of A

What our Clients say:

“We appreciate all your care and the way you treat our father with such dignity and kindness. Please thank all of your staff.”

Mrs H

What our Clients say:

“Just a short note to thank you all for taking care of T---- with such kindness and compassion during his final weeks, and also for the welcome we always received when visiting.”

Mrs R & family

What our Clients say:

"I would like to thank you all for your kindness and cheerfulness, and for looking after both my Mother and her visitors so well. It was really like a home from home."

Mrs S

What our Clients say:

“I wish to thank you for the superb level of care you provided to K---- during her time at Lynhales (some 11 years). As a former nurse, I’m sure she would have appreciated it."

Mrs M

Get in touch

Want to arrange a viewing? Or just need some advice we're here to help.

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01432 272 418