Quality

Of Care

Lynhales Hall

Quality Of Care

The comprehensive nursing care at Lynhales is of the highest standard, with qualified professionals who are specially trained in caring for people with varying types and stages of dementia and Alzheimer’s disease on duty day and night.

Our staff meet each resident’s individual needs with exceptional patience, compassion, kindness and consideration and our aim is to provide a safe and stimulating environment that ensures our residents enjoy the dignity and care they deserve.

  • Assessed as “fully meeting the Essential Standards” set by the Care Quality Commission
  • All our care is supervised by experienced Registered General Nurses, Registered Psychiatric or State Enrolled Nurses
  • Our nursing staff are assisted by a large team of Care Assistants, all of whom are trained to a minimum of NVQ Level 2
  • As a Nursing Home, we are subject to ‘Staffing Notices’ which are issued by the Care Quality Commission and stipulate the minimum number of trained staff and care staff to be on duty at all times of the day. At Lynhales, we always aim to ensure that our staff numbers exceed the defined levels
  • The duties of our care staff are solely to care for our residents. They are supported by separate and specialist kitchen, domestic and maintenance staff who provide all the vital support services. So our care staff can concentrate 100% on patient care.
  • We are able to call on the specialist services provided both by the local hospitals and by voluntary organisations.
  • In partnership with the internationally recognised Dementia Group at the University of Bradford, we also provide world-class, in-service training to ensure we deliver care using the most up to date advances in the care of people with dementia.

Part of nursing care at Lynhales involves dealing with the social, emotional, spiritual and recreational needs of our residents. Nursing and care staff are always available to assist with everyday tasks at all times of the day or night and qualified staff members can quickly respond to emergency situations where nursing interventions are required for medical conditions.

We are proud that staff turnover rates are among the lowest in dementia care.

What our Clients say:

"We wanted to say a huge thank you for everything you did to take care of Mum. She always looked lovely and seemed content in her world. We couldn't have asked for more. Please pass on our thanks to the team.”

anonymous

What our Clients say:

“Just a short note to thank you all for taking care of T---- with such kindness and compassion during his final weeks, and also for the welcome we always received when visiting.”

Mrs R & family

What our Clients say:

“We appreciate all your care and the way you treat our father with such dignity and kindness. Please thank all of your staff.”

Mrs H

What our Clients say:

“We can’t find enough words to thank you all for everything that you did for Dad. To say it is greatly appreciated is a massive understatement and we hope that you know that we appreciated every gesture.”

Mr & Mrs M

What our Clients say:

"I would like to thank you all for your kindness and cheerfulness, and for looking after both my Mother and her visitors so well. It was really like a home from home."

Mrs S

What our Clients say:

“I wish to thank you for the superb level of care you provided to K---- during her time at Lynhales (some 11 years). As a former nurse, I’m sure she would have appreciated it."

Mrs M

What our Clients say:

“We are very pleased with the care that Dad receives at Lynhales – we feel he could not be in a better place. We know he is well cared for and, above all, safe."

Mrs B and family

What our Clients say:

“I wish to thank you for the superb level of care you provided to K---- during her time at Lynhales (some 11 years). As a former nurse, I’m sure she would have appreciated it. Whenever I have visited Lynhales

Mr M

What our Clients say:

"... a big thank you to everyone to show how very grateful we are for the love and care shown to Dad in his last few years here at Lynhales. We could not be more grateful and pleased with how he was cared for."

Mr N's family

What our Clients say:

“I wanted you to know how much I appreciated the Support Group Meeting on Saturday. It was very well attended and I met a number of new family members, all of whom seemed to take a great deal from the experience.

Mrs R

What our Clients say:

Dear Sister Dora and all the staff. Please would you accept our thanks for all the care and attention you so warmly gave to my Mother in the last few months of her life whilst in your lovely Home and this is more.

Mr & Mrs T

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