Palliative care offers comfort-focused support to individuals with serious illness or approaching the end of life. We recognise that this is a deeply emotional and personal journey. We are here to support both you and your loved one through it, with compassion and clinical expertise.
We focus on comfort, symptom management and quality of life, collaborating with specialists and GPs to ensure your loved one receives the right support.
Palliative care may be suitable for your loved one if:
We completely understand that the decision to move into palliative care is often not straightforward. It is totally normal to feel unsure about what to do. We want to ensure that you feel supported in your decision.
By choosing a palliative care home for your loved one, you are choosing a setting designed for comfort, peace and a meaningful time with loved ones. Our team members are trained to manage symptoms, listen to what matters most and support families through this difficult time.
Life during palliative care often looks different. That's why we focus on exactly what matters to your loved one: comfort, dignity, relationships and peace. We tailor our care to support this.
When you are in palliative care, connection often looks simpler, quieter and more intimate than it may have been before. We understand this, and that's why we build spaces for it. Our team supports our residents to spend time with loved ones. They can engage in gentle activity if they wish, participate in activities that matter to them, say what they need to say and stay connected to things that matter to them.
We understand that what brings comfort to each person is so individual. That's why we take the time to understand our residents, enabling us to support them in the best way possible.
As someone reaches the end of life, it is common for their relationship with food and eating to change.
We support your loved one by listening to their preferences. We provide favourite foods and alternatives if eating becomes difficult or appetite is limited. Our team understands that mealtimes are about much more than nutrition. They're opportunities to socialise or enjoy small moments of normality.
Respecting wishes is central to the care that we provide at Rotherwood. We ensure to involve our residents in decisions, respect their choices and support them to be independent. We listen to their preferences, honour any cultural or personal practices and ensure that their voice is heard.
We also understand that families need support throughout this process. It is completely normal to want reassurance that your loved one is safe and well cared for. We collaborate with families, ensuring that we are always communicating with them and listening to their concerns or struggles.
Rotherwood is recognised as a Top 20 Care Group in the West Midlands. We operate eight homes across Shropshire, Herefordshire and Worcestershire, each one is committed to providing exceptional care.
We aim to create a new standard in healthcare. Exceptional care, luxurious surroundings, enticing dining and inspiring activities all build the perfect setting for a comfortable and purposeful life.
Our people are what make us special. Over 50% of our team have been with us for more than three years, and 25 team members have been with us for over 10 years. This staff retention provides consistency for your loved one.
Our homes are run by people who genuinely care and understand people's needs, delivering high-quality care every day.
Visit Us and See For Yourself
We recognise that choosing palliative care often comes at an emotional time, with the stress of time pressure. We are here to make this as straightforward as possible.
We welcome you to visit our homes, meet our team, experience our setting, speak to residents and explore our spaces. To discuss options, arrange a visit or talk through specific needs, please complete our contact form or call 0808 1756408.
Frequently Asked Questions about End of Life & Palliative Care
